Responsible Gambling at kyat11
Gambling is for entertainment. kyat11 provides players with self-control tools and information. Read this guide to manage your time and money wisely and to avoid problem gambling.
Gambling should be fun
Helping every player at kyat11 gamble in a healthy way is our top priority. Online gambling can be an enjoyable experience when treated as entertainment. However, we acknowledge that it can become a problem when it starts to affect your daily life, finances, or relationships.
That is why kyat11 has prepared self-control tools, limits, and support resources for players. Take the time to read the guidelines and information on this page and check in with yourself.
Note: Gambling is not a source of income. Only play with money you can afford to lose. Go in expecting that losses are possible.
Self-control options available to players
Each tool listed below can be requested through Support. All cases are handled confidentially.
Deposit Limit
You can set your own daily, weekly or monthly deposit limit. The limit takes effect immediately and cannot be changed without prior notice.
Time-Out
If you need a break, you can temporarily close your account for anywhere from 24 hours up to 30 days. During this period, you cannot deposit or play.
Self-Exclusion
If you want to stop gambling, you can fully close your account for 6 months, 1 year, or indefinitely. Requests to reopen the account during this period will not be accepted.
Checking Your Game History
You can view your deposit, withdrawal and game history at any time. Review your own playing patterns to stay aware of how much you are gambling.
24/7 Support
If you are struggling with gambling, you can reach our support team via Live Chat. We provide 24-hour service in Burmese.
21+ Age Verification
Only players aged 21 and above can open an account and play at kyat11. Protecting children and young people is a commitment we will never change.
Problem Gambling Warning Signs
If you notice any of the following signs in yourself, take careful note — your gambling may be becoming a problem.
- Gambling excessively in an attempt to win back money you have lost
- Your gambling is having a negative impact on your family and work
- Borrowing money to gamble or gambling with money you cannot afford to lose
- Hiding your gambling from others or wanting to stop but being unable to
- Trying to stop during a session but being unable to walk away
- Experiencing health problems, distress or financial hardship because of gambling
It's time to stop. If you recognise 2 or more of the signs above, contact our Support team and apply for Self-Exclusion.
Responsible Gambling Best Practices
Follow these tips to keep gambling a healthy form of fun.
Set a budget in advance — Decide how much you are willing to spend before you start playing, and do not go over that amount.
Set a time limit — Decide in advance how long you will play each day and set an alarm.
Don't play when impaired — Avoid gambling if you have been drinking or if you are feeling low.
Expect losses — Understand that you can lose on any bet, and never gamble with money you cannot afford to lose.
Be open with your family — Hiding your gambling is one of the signs that it is becoming a problem.
How to Use the Self-Control Tools
If you want to request a deposit limit, Time-Out or Self-Exclusion, follow the steps below.
Contact Us via Live Chat
Click Live Chat on the website and get in touch with our support team in Burmese. We are available 24 hours a day, 7 days a week.
Tell Us Which Tool You Need
Clearly state "I want to set a deposit limit", "I want a Time-Out" or "I am requesting Self-Exclusion".
Set the Period and Amount
For a deposit limit, tell us the amount and period (daily / weekly / monthly). For a Time-Out, specify how long you want to pause. For Self-Exclusion, choose the duration.
Receive Confirmation
Our support team will process your request immediately and send you a confirmation. The restriction takes effect right away and can only be lifted once the period has ended.
21+ Protection Policy
kyat11 provides its services only to players aged 21 and above. We will not allow any child or young person to gamble on our platform.
Parents and guardians — if a computer or phone that can access our website is within reach of your child or young person, use parental control software to prevent them from accessing it, and always log out of your account.
If we suspect a player is under 21, our Support team will verify immediately and suspend the account.
Is gambling becoming a problem — we're here for you
If you're struggling with gambling and feel you can't control yourself, contact our Support team. Every conversation is handled with full confidentiality.
Click the Chat on the website to reach us in Myanmar language 24/7
You can contact us at [email protected]
Play responsibly and
enjoy the fun
You can play kyat11 games with full self-control. Read our FAQ for answers to your questions, then log in to play.
Responsible gambling quick answers
We've answered some of the harder questions about responsible gambling right here.