kyat11's Privacy Protection Policy

This Privacy Policy ("Policy") explains how the kyat11 platform ("kyat11", "we") handles the personal data of users ("User", "you") of the website, mobile app, and services ("Services") associated with kyat11.

By using our Services, you are considered to have accepted the terms of this Policy. If you have any concerns about this Policy, please contact us before continuing to use the Services.

When you use kyat11's services, we may collect the following types of information—

1.1 Account forms and registration data

• Name (first name and last name)
• Date of birth — we provide services only to users aged 21 and above
• Email address
• Phone number
• Username and password you create to use our service (stored with hashing applied)

1.2 Financial Data

• Deposit / withdrawal records
• Payment records related to KBZPay, Wave Money, AYA Pay, CB Pay (full card numbers are not stored)
• Deposit / withdrawal amounts and dates

1.3 Service Usage Data

• Gaming records (game type, bet amount, result)
• Bonus and promotion activity
• Customer support and live chat records
• Website browsing records (IP address, browser type, device)

1.4 Cookies and Tracking Technologies

We use Session Cookies, Persistent Cookies and Local Storage. These are necessary for the website to run properly. You can disable cookies in your browser settings, but please note that some services may stop working as a result.

kyat11 uses the data it collects only for the following purposes—

1. Account management — To create your personal account, verify your identity and carry out security checks.
2. Processing payments — To handle deposit / withdrawal processes smoothly and to prevent fraud.
3. Service improvement — To improve games, bonus promotions and website features.
4. Customer support — To provide assistance 24/7 via live chat and email.
5. Responsible gambling — To restrict players under 21 and to provide gambling limit tools.
6. Legal compliance — To keep records required to meet legal obligations.
7. Communications — To send updates about service changes, policy updates or bonus-related news.

We may share data with third parties only in the following situations—

3.1 Service providers

We may share data with third-party service providers who help us deliver our services (payment companies, IT service companies). These providers are contractually required to use the data only for the purposes we instruct and may not use it for their own purposes.

3.2 Legal requirements

If required by law, court order or legal obligation, your data may be disclosed to the relevant authorities. Should this occur, we will notify you as far as the law allows.

3.3 Business transfers

If the kyat11 platform is involved in a merger, acquisition or transfer of ownership, data may pass to the successor company. In that event, we will ensure the protections in this policy continue to apply.

kyat11 applies the following technical and organisational measures to protect your personal information—

However, we must be transparent that we cannot guarantee 100% security of data transfers made through the website. Despite our efforts, cyber risks can still occur.

We retain your data according to the following guidelines—

• Account data — Kept for as long as your account is active and for any period after closure that is still required (for legal or fraud investigation purposes).
• Financial records — Kept for the period required under financial regulations.
• Customer Support records — Kept for a reasonable period after the interaction is closed.
• Cookies — Session cookies are deleted when you close your browser, while persistent cookies remain for a set period.

We will consider any request to delete data, but please note that some data may not be immediately deletable due to legal requirements.

You have the following rights regarding your personal data that we hold—

To exercise any of these rights, contact us at [email protected]. We will respond to your request within the timeframe required by law.

kyat11 services are for adults aged 21 and above only. We do not knowingly collect personal data from anyone under 21.

If we discover that someone under 21 has accessed our services—

• Their account will be closed immediately.
• Any associated data will be deleted.
• If contacted by a parent or guardian, we will prioritise deletion of the related data.

We may update this Privacy Policy in line with service improvements, changes in law, or changes in technology.

For significant changes, we will notify you through the following methods—

• Posting an announcement on the website
• Sending a notification to your registered email address
• Updating the "Last revised date" at the top of this page

Continuing to use our services after an update is published means you accept the revised policy.

If you have questions about this Privacy Policy or would like to exercise your rights, you can reach us at—

We will handle requests as quickly as possible and respond within the timeframe required by law.